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Treewrights Wonderful Wood

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Wood is Good – A wide range of unique One-Off Dining and Kitchen Wares, Boxes, Traditional Toys, Stools and Rustic Folk Jewellery and Art all designed and hand made in my Waltham Abbey Workshop from local Wood.
SHIPPING WORLDWIDE

Shipping Policy

Post is Royal Mail and I dispatch within 3 working days of receiving your order. I'll let you know it's been sent so you can look out for it in your post. All parcels to the UK are posted out Free of Charge All parcels to the EU are charged at a flat rate of £12.00 All parcels to the US are charged at a flat rate of £17.00 All parcels to the Rest of the World are charged at a flat rate of £22.00 For customers outside the United Kingdom it is your sole responsibility to pay any local taxes and any custom duties and charges. For customers outside the United Kingdom it is your sole responsibility to pay any local taxes and custom duties.

Refund Policy

Any refund will only be made with prior agreement from myself, Robin Fawcett and will be made using the same method of payment as the original purchase. You have 14 days, from receipt, to notify me if you wish to discuss a refund of your purchase. Return postage charges are the buyer's responsibility and will not be refunded unless the item is found to be faulty. Please note, unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements. For hygiene reasons whistles and all kitchen wares are not refundable unless faulty.

Cancellation / Return / Exchange Policy

You have 2 weeks, from receipt, to notify me if you wish to exchange a faulty item from your order. For hygiene reasons whistles, bowls and kitchen utensils are not returnable unless faulty. Any return/cancellation/exchange will only be made with prior agreement from myself, Robin Fawcett and will be made using the same method of payment as the original purchase. You have 14 days, from receipt, to notify me if you wish to return or exchange an item. Return postage charges are the buyer's responsibility unless the item is faulty. Please note, unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements. For hygiene reasons whistles and all kitchen wares are not returnable unless faulty.
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