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5 out of 5

The Twisted Kitty

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Hello, I’m Victoria, an artist/designer hand crafting unique artisan jewellery and art for the home and garden from the UK. I use genuine gemstones in my jewellery and as such each piece created is completely unique. I’m always adding to the collection and am happy to receive commissions so please come back and visit often and follow me on my social media sites to see behind the scenes of The Twisted Kitty, the materials and new pieces as they are created.

Shipping Policy

I use Royal Mail First Class postage unless specified or other is requested. All orders are packaged and posted between 1-3 working days (working days Monday-Friday, excluding bank holidays). Please make sure your address is correct. All orders will be posted to the address given on your shipping details. If you wish for your package to be recorded signed for/next day delivery/tracked please get in contact BEFORE purchasing. All orders are checked and double checked that they are complete and clean. If you feel there is something missing or inadequate please provide a photo of the package as you opened it to show something is missing (within 24 hours of tracking indicating delivery) then contact me so we can make arrangements. All orders come with delivery confirmation, not insurance, and I can not be held responsible for a mistake the post office makes.

Refund Policy

Please refer to my cancellation/return/exchange polices

Cancellation / Return / Exchange Policy

I gladly accept returns Contact me within: 14 days of delivery Ship items back within: 30 days of delivery The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Items on sale Returns and exchange details I hope that you'll love your new purchase, but if for any reason you're not satisfied, please contact me within 14 days of receiving your order and I'll do whatever I can to fix the matter. Refunds or exchanges cannot be given on custom/personalised items. Customers are responsible for their own return postage costs and will not be refunded for their original shipping costs.
reviews
Sendercreations and 1 others have reviewed this store
5.0 Product
5.0/5
Review
rated
5.0
Sendercreations
4 reviews 2 April 2021 4:50 pm

Beautiful earrings with such care and attention gone into not only making them but also the presentation of them

 Rhodonite Gemstone Star Stud Earrings | Beautifully Handmade UK

5.0 Product
Review
rated
5.0
Sinade Martin
4 reviews 2 April 2021 4:45 pm

If you're looking for a little treat for yourself or for a present, you can't go wrong with ordering from The Twisted kitty. Her items are beautifully made and such care and attention goes into every part. From making the item to making sure it's well presented and well wrapped. Thank you again for my order

5.0 Product
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