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Soaps & Soaks

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Hello and welcome to soaps & soaks.
I’m Kelly and I’m the artisan soap, bath and body products creator.
My passion for making bath products started many years ago as i really struggled to find a good bar soap that suited my dry and sensitive skin but I have struggled with my mental health for a lot of years and i lacked the confidence to take my soap making any further.
After a long time researching everything from the making, to the best quality ingredients to use, the lengthy assessment process and making sure i fully understood the legalities involved in selling skincare products.
It was after the devastating loss of my younger brother two years ago that i decided to create soaps & soaks, at first it was a way of keeping my mind busy and distracting me from my grief, now i absolutely love everything about making Artisan products. In my spare time I enjoy quality time with family, reading and gardening, we have an Allotment and we love to grow our own veg, fruit, flowers and herbs, some of which I use in my products. I have lots of new product ideas for soaps & soaks ( I dream about soap ) and intend on adding new products to my range.
Although I’m still struggling with my mental health from day to day, if I’m not 100% confident with a product it will not make it to my shop, you can rest assured that every ingredient has been carefully sourced and chosen for it’s quality and i will only ever use cruelty free ingredients. All my products are vegan friendly and i aim for all my packaging to be plastic free.
I’m passionate about keeping my products affordable without compromising the quality as i believe everyone should experience quality artisan products.
I’m a big believer in self care, not only for those who suffer with mental health but for everyone, there are lots of ways to practice self care but for me personally its as simple as taking a long hot relaxing soak in the bath using my lavender and chamomile bath salts and soap.
Why not give my bath and body products a try in your self care routine, my hope is that you’ll love using them as much as i love making them. Thanks for reading.
Kelly. X
You can also follow Soaps & Soaks on Facebook, Instagram, Pinterest and Twitter.

Shipping Policy

Orders received by noon Monday-Friday and before 10am Saturday will be dispatched the same day, orders received after noon will be dispatched the following working day. I do not dispatch on Sundays or Bank Holidays.
I offer free delivery on all orders within the UK.
Orders are posted using Royal mail 2nd Class and should be with you within 2-3 days.
I retain all receipts for proof of postage, If however your order is delayed or
appears to be ‘lost in the post’ no refund will be issued until a full investigation has been undertaken by royal mail and the full waiting time of 10 working days has passed in line with Royal mail guidelines.

Refund Policy

I am confident that your order will reach you in perfect condition.
If however your order arrives damaged or you aren't happy with your order please notify me within 7 days of receipt by emailing (soapsandsoaks78@gmail.com).
Once you have returned the goods back to me unused and in the original packaging, I'm happy to arrange a replacement or full refund of the original purchase price, this does not include your cost of returning the items to me.

Cancellation / Return / Exchange Policy

I will send you confirmation when your order has been processed and dispatched, If for any reason you change your mind, cancellations are possible up until the time of dispatch.

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5.0 Product
reviews
Deborah Burgess and 16 others have reviewed this store
5.0 Product
5.0/5
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5.0
Deborah Burgess
4 reviews 5 September 2021 10:17 am

I ordered this set as a gift for a friend who is absolutely delighted with it! and looking to long soaks in the bath! Beautifully presented, with a personised message! I cannot fault the excellent customer service and communications, I, and my friend recomment Soaps & Soaks whole heartedly.

 Artisan Gift Set | Bubble Bar | Artisan Soaps

5.0 Product
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5.0
handcraftedbyjane
1 reviews 1 September 2021 7:31 pm

Thank you so much for my order..it arrived so quickly and packaged beautifully. it smells amazing. I cannot wait to use it 💖

 Bubble bar | Artisan soap | Honey and oats | Letterbox gift.

5.0 Product
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5.0
Elaina Owen
3 reviews 19 July 2021 11:02 pm

I absolutely adore my box of soap samples! Beautifully packaged and they smell amazing! I’m not sure which one to use first as I’m so spoilt for choice. Thank you so much.

 Artisan soaps | Soap sample gift set | Handmade soap Samples | Mini soaps.

5.0 Product
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5.0
Angie Walker
2 reviews 19 July 2021 3:50 pm

Another Beautiful purchase. Absolutely love these soaps. Packaged Beautifully and all smell amazing! Would definitely buy again, I can highly recommend. Thank you xx

 Artisan soaps | Soap sample gift set | Handmade soap Samples | Mini soaps.

5.0 Product
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5.0
Angie Walker
2 reviews 28 June 2021 6:51 pm

I bought this as a little treat for myself and cannot wait to try it! It looks and smells amazing. Delivery was super fast. I ordered it at the weekend and it arrived today, (Monday) Thank you x

 Vegan bath bombs | Space Girl bath bomb | Dreamcatcher | Bathbombs.

5.0 Product
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5.0
dawnmitton
7 reviews 23 June 2021 11:30 am

I bought this as a treat for myself. It was posted very quickly and it smells lovely. It was beautifully packaged. It is such a pretty soap as well :D

 Artisan Soaps | Luxury Handmade Soap | Lavender | Chamomile

5.0 Product
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5.0
dawnmitton
7 reviews 23 June 2021 11:27 am

I bought this as a treat for my son, and he loves it :D

 Vegan bubble bath | Courageous bubble bar | Cruelty free bubble bath.

5.0 Product
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5.0
Dawn Mitton
7 reviews 23 June 2021 11:25 am

I was so excited to receive my order! It turned up quicker than I expected. It was beautifully packaged and smelled beautiful. The solid bubble bath was for my son and he loves it. The soaps smelled gorgeous and they were so pretty :D

5.0 Product
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5.0
Lynda Harrison
10 reviews 18 June 2021 8:42 am

Arrived quickly and well packaged. The presentation is lovely. Bought as a birthday present for myself and my friend. The smells are heavenly. Now which one shall I choose?

5.0 Product
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5.0
Shelley Rivers
16 reviews 16 June 2021 4:25 pm

Love this shop, ordered a gift set for Father's Day and was so impressed with not only the products, but also how beautifully they are packaged. I regretted not placing an order for myself, so just placed my second order, so I can also experience these gorgeous soaps.

5.0 Product
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