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Gallery's Crafts

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Welcome to Gallery’s Crafts, where everything is designed and handmade for you, with love and care.

All of our products are created by us in Nuneaton, Coventry, since 2019.

If you would like a friendly, professional & trusted brand then look no further!

Our company’s motto is “Make It Your Own” we want our customers to be able to have unique gifts for that special occasion.

If you have any questions or design ideas that you would like, please do not hesitate to contact us, we are always happy to help “make it your own”

Our turnaround time varies for different products, but we always try to accommodate any request; with an aim to process and distribute all orders within 28 days. Please contact us for further info.

If you need something urgently please do speak to us as for some products we can offer this service.

Many thanks for taking the time to check out our store and products.

** Please check out our Facebook page – https://www.facebook.com/GallerysCrafts

** and our Instagram – @GallerysCrafts

Sarah & Andrew
Gallery’s Crafts

Shipping Policy

Processing time The time we need to prepare an order for dispatch varies due to being custom orders. For details, see individual items. We aim to complete orders for shipping within 28 days and ship using Royal Mail. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs or shipping carriers

Refund Policy

Please contact us within 14 days of delivery, if you have any problems with your order, after this time we will not be able to offer refunds or replacements if they fall within the refundable category. We do not accept refunds for personalised products, and we will only refund once we have received an item back. Because of the nature of the following items, unless they arrive damaged or defective, I can't accept refunds for: Custom or personalised orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Please see our cancellation/return/exchange policy for more information.

Cancellation / Return / Exchange Policy

Please contact us within 14 days of delivery, if you have any problems with your order, after this time we will not be able to offer refunds or replacements if they fall within the refundable category. We do not accept cancellations for orders that we have started to work on. Because of the nature of the following items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalised orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Conditions of return or replacements. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. The item needs to be returned within 30 days of delivery. Refunds will only be given for non-personalised products, that are returned.
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