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Freddie’s Favours

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Freddie’s Favours is a Family run business. We create bespoke favours for all occasions. 

Shipping Policy

Our processing time varies with each item. During peak times this will be extended. All items are sent via Royal Mail using 2nd Class Standard Postage. 

If a postal upgrade is required please let us know prior to ordering. Freddie’s Favours are not held responsible for any postal delays.

Refund Policy

We cannot accept returns/refunds for custom made or personalised items unless these arrive damaged. We must be notified of this within 48hours of delivered status. 

Cancellation / Return / Exchange Policy

Non custom items…

Buyers are responsible for all return postage costs. If an item is not returned in the original condition the buyer is responsible for any loss in value. We reserve the right to therefore refused the refund.

Cancellations can be made within 24 hours of purchasing. 

Items can be changed for a different size, if not personalised. Postage at buyers expense.


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