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Dee-lightful Gifts

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Hello and welcome to Dee-lightful Gifts. All my products are personally handmade by me. I make personalised and non-personalised box photo frames, box frames, box cards, pop up box cards, greetings cards, personalised gift bags, jewellery, personalised key-rings, hot air balloon gift baskets and more. Please take a look around my shop. Happy shopping. If there is anything you like in a different style please do not hesitate to get in touch.

Shipping Policy

Each item is handmade for you. The shipping time will depend on your order. However, it is usually between 1 and 10 days. I will confirm the delivery date after you place your order. If you require something sooner please contact me so I can advise. Using standard first class shipping, I can provide proof of postage for this. Once the package has been shipped the store is no longer liable for its whereabouts. * I will automatically ship to the address you give so please make sure that this is correct. If the address given is incorrect I can not issue a refund. If you still wish to receive the item despite giving the wrong address you will need to repurchase the item. * Shipping costs include packaging costs, time costs and postage costs. * Please note that any additional costs such as duties, tax or custom charges are the responsibility of the buyer and must be paid prior to shipping.

Refund Policy

Refunds swill only be issued on a faulty item. You must contact us within 24 hours of receipt for any faulty items.

Cancellation / Return / Exchange Policy

We don’t accept returns or cancellations of personalised orders. We don’t accept returns or refunds if you have “changed your mind” or “don’t like the item” after purchasing or receiving your item. All listing images used are kept up to date and represent products accurately at time of purchase. Any refunds that are given are handled on a case to case basis and are usually only given in exceptional circumstances. Thanks for understanding
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