Creative design company came about from me making gifts as a hobby and my husband telling me I could never make it into a business so here I am proving him wrong.
I love a challenge so feel free to contact me
Shipping Policy
Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times
Ireland: 1-2 weeks
United Kingdom: 3-10 business days
North America: 3-5 weeks
Europe: 3-5 weeks
Australia, New Zealand and Oceania: 3-5 weeks
I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund Policy
If items are agreed to be returned back to me ( at sellers cost unless an issue at my end) they must be returned within 14 days on showing delivered
Cancellation / Return / Exchange Policy
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
