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Craftysoxhandmade

We offer handmade arts and crafts gifts for all occasions. We can make soft furnishings as well as offer an alteration service. P.S. We have a special love for recycled and upcycled crafts so be sure to look out for our recycled clothing and handbags. Do you have a piece of fabric you love but don’t know what to do with? Email me and we can come up with an awesome idea!

Shipping Policy

We are UK based and ship most items by Royal Mail UK: Royal Mail signed for 2nd Class – expect delivery within 3-5 days. Weather conditions or other unforeseen circumstances are outside of our control. NB - currently we only deliver within the UK *Please note that in all cases our Standard Shop Processing Times still apply. **If your order is time sensitive please contact us at the time of ordering or prior to making your purchase so that we can advise if the timescales are achievable especially for custom/personalised orders. Delivery Address – any orders will be sent to the address supplied by Paypal. If any of the details in your delivery address that you gave us are incorrect, we are not liable for any items not received. You may request an address for delivery that is different to your billing address, if, for example, you would like us to deliver the items directly to a friend, a relative, or to your place of work. Delivery will be made as soon as possible. All delivery and dispatch timescales quoted do not include weekends or bank holidays. Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain

Refund Policy

I gladly accept returns and exchanges Contact me within: 14 days of delivery Dispatch items back within: 30 days of delivery. Items must be in saleable condition when returned. Refunds will be made when I have received the item and confirmed the condition.

Cancellation / Return / Exchange Policy

Cancellations – Can be made within 7 days if a custom/personalised order; 48 hours for all other orders. Custom/personalised orders – Returns cannot be accepted unless they arrive damaged or defective. Returns – Buyers are responsible for return postage. If the item is not returned in its original condition, then the buyer is responsible for any loss in value.
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