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5 out of 5

Candela Scents

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Hand poured & highly scented soy wax melts & home fragrance made from our home in East Sussex.
All our wax melts are vegan & cruelty free & we try to use packaging that is recyclable.

Shipping Policy

Postage & Packaging To make our charges on this as simple as possible there is two shipping options - for small orders of 1-3 wax bars only the cost is £2.00 for any orders placed that are larger than this then the shipping cost is £3.50, both are sent via Royal Mail 2nd class. If you do not select the correct shipping for your order, then we have the right to cancel your order. If you live locally then you and more than welcome to collect for free, just select this option at checkout & we will let you know when your order is ready to collect. This is for UK Mainland only. For International & Island locations please contact us prior to placing an order so that we can obtain a postage quote for you. Our aim is to post all orders within 3 working days, subject to stock availability. You will be contacted via email if there is any change on this. If for any reason you do not receive your order after 7 working days please contact us on the below email. candelascents@yahoo.com

Refund Policy

Upon receiving a returned item back we will inspect that the item is still in a saleable condition. Once our team has checked and all is fine then please allow up to 10 working day’s for your refund to be issued and show back in to your PayPal/bank account.

Cancellation / Return / Exchange Policy

We truly hope you are happy with your order but if for any reason you are not, you can return to us within 7 working days of receipt. All items must be returned to us in the condition they were sent to you, clearly unused and in their original packaging. For all returns you are required to arrange and pay for the return postage costs. Please contact us on the below email address to initiate a return & clearly state why you wish to return your item and the returns address will be given. candelascents@yahoo.com We cannot be responsible for parcels lost in transit, so ask that you obtain proof of postage when making your return. Please return within 3 days of initiation. Where goods are faulty please contact us on the above email. Please report any damages within 24 hours of receipt as we cannot be held responsible after this point.
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5.0 Product
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Sarah Harvey has reviewed this store
5.0 Product
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5.0
Sarah Harvey
10 reviews 26 May 2021 11:05 am

Candela Scents offer a really lovely and vast range of wax melts to suit all your favourite scents, alongside this they also offer an amazing range of wax melt pots. We really welcome Candela Scents to our platform and loved receiving our delivery, beautifully packaged.

5.0 Product
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