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A shimmer of Glitter

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Hello and Welcome to a shimmer of glitter here you will find a range of personalised gift for your family to love and admire
I love to craft and create things for your family and friends from a variety of woods.  Each gift is made with love on my family farm surrounded  by my  growing family and beautiful views that inspire me every day. All my products can be decorated to any colour themes and wording you desire. I look forward to creating a gift for you 

Best wishes
Joanne

Shipping Policy

Payment and dispatch -items held in stock will be dispatched within 3 working days of receipt of payment unless otherwise stated. Personalised customer orders will take longer depending on Requirements and will be agreed by all at the time of ordering . I will endeavour to get your item made within the time frame listed on each item , although I do have to state I have a large family and sometimes things can get in the way so if your item is going to be delayed I will inform you ASAP. For all uk orders I post 2nd class Royal mail recorder delivery. A once your order has been posted I obtain prof of postage so if a problem were to arise I can contact Royal Mail to try and get the matter resolved please note I don’t have control over how long an item takes to reach you I can only give an estimate of delivery

Refund Policy

I gladly accept returns and exchanges just contact me within 14 days of delivery post items back to me within 30 days of delivery . I don’t accept cancellations but please contact me if you have any problems with your order . The following items can’t be returns or exchanged
:custom orders or personalised orders
Returns and exchange details under the consumer rights act 2015 you have 30 days to return any item that is faulty or deemed not fit for purpose . faulty items will be accepted as long as the item is returned unused and in its original condition and packaging within 30 days of receipt of item. Returns on personalised /made to order items will not be accepted unless damaged in transit . Buyer is to pay for return postage and obtain proof of posting or signed for postage.
Please contact me before returning any of my items

Cancellation / Return / Exchange Policy

I don’t accept cancellations. But please contact me if you have any problems with your order
I gladly accept returns and exchanges just contact me within 14 days of delivery , post items back to me within 30 days of delivery .
The following items cannot be returned or exchanged custom or personalised orders
Returns and exchange details under the consumer rights act 2015 you have 30 days to return any item that is faulty or seemed not fit for purpose. Faulty items will be accepted as long as the item is returned unused and in its original condition and packaging within 30 days of receipt of item. Return on personalised orders or custom made orders will not be accepted unless damaged in transit. Buyer is to pay for return postage and obtain proof or signed for postage please contact me before returning any items

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